This policy focuses on the Privacy Act 1988 (Cth) and the Australian Privacy Principles, with specific attention to the collection of professional registration data (AHPRA).

1. Introduction

Canexpress Pty Ltd (ABN: 65 675 893 768) ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and strictly safeguard your personal and business information in accordance with the Privacy Act 1988 (Cth).

2. Information We Collect

We act as a wholesale distributor. To ensure compliance with the Therapeutic Goods Act 1989, we collect specific information to verify your eligibility to purchase Schedule 8 substances:

• Identity Data: Name, business name, ABN.
• Professional Data: AHPRA Registration Number, Pharmacy Approval Number.
• Contact Data: Delivery address (licensed premises), email address, phone number.
• Transaction Data: Order history, payment details, and invoices.

3. How We Use Your Information

We use your data solely for:

• Verifying your status as a registered pharmacist or medical practitioner.
• Processing and delivering wholesale orders.
• Complying with state and federal reporting obligations (e.g., Health Department reporting for S8 movements).
• Communicating stock alerts, recalls, or regulatory updates.

4. Disclosure of Information

We do not sell your data. We may disclose your information to:

• Logistics Partners: (e.g., StarTrack, Toll) to facilitate delivery.
• Regulatory Bodies: (e.g., TGA, State Health Departments) if legally compelled to produce records of S8 distribution.
• Suppliers: In rare cases regarding product recalls or adverse event reporting, minimal necessary data may be shared with the manufacturer.

5. Data Security

We store your data on secure, encrypted servers. Access to sensitive AHPRA and order data is restricted to authorised personnel. While we take every precaution, transmission over the internet is never completely secure.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data (subject to our legal requirement to retain Schedule 8 transaction records for statutory periods). Contact us at admin@canexpress.au to make a request.